Experience
Up to 2 yrs
Job Location
Gurugram, India
Vacancy
1
Designation
Assistant Coordinator
Job Type
ONSITE
Job Description
Allianz Group is one of the most trusted insurance and asset management companies in the world
Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers
Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in
We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation
Join us
Let's care for tomorrow
Let's care for tomorrow
Note: Diversity of minds is an integral part of Allianz' company culture
One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies
Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group
Responsibilities One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies
Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group
- Handling inbound calls/outbound calls/chat/email as per targets defined
- Maintaining call AHT as per process targets and requirements
- Resolve product or service problems by clarifying the customer's complaint to ensure highest level of customer satisfaction
- Ensuring that all calls, emails or chat handled by the associate meet the quality standard requirements
- Following up on customer complaints/queries and ensuring they are resolved in the given timeframe
- Meeting the basic login hour target and ensuring quality service is delivered to all customers
Job ID: 55009
Department: Customer Services & Claims
Level: Entry Level
Position: Non-Executive
Company: Allianz Partners
Type: Full-Time
Status: Permanent
Department: Customer Services & Claims
Level: Entry Level
Position: Non-Executive
Company: Allianz Partners
Type: Full-Time
Status: Permanent
Locations: Gurgaon, IN
No Referrers Available
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