Experience
2 - 5 yrs
Job Location
Gurugram, India
Vacancy
1
Designation
Application Technology
Job Type
Not specified
Job Description
THE WORK:
Discover the opportunity to contribute actively and independently while becoming a subject matter expert
You will participate in discussions and contribute solutions to work-related challenges, all within an environment that values your growth and expertise
This role will allow you to develop your skills in Service Desk Management in a supportive and engaging setting
We look forward to welcoming your enthusiasm and fresh ideas Ensure production systems are available and operating according to defined service level agreements Drive incident and outage resolution and maintain clear communication throughout the process Facilitate the restoration of service to the production environment efficiently and effectively Establish and maintain disaster recovery procedures to safeguard operational continuity Maintain data retention practices in alignment with organizational policies
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management A minimum of 2 of experience in relevant related skills Bachelor's Degree in relevant field of studies Advance French Language skills
BONUS POINTS IF YOU HAVE:
Beginner proficiency in problem solving Intermediate proficiency in communication Beginner proficiency in customer service Intermediate proficiency in time management Beginner proficiency in analytical thinking
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE: