Experience: Min 2 years experience in PHP Laravel Answers customer queries raised regarding the product issues. Troubleshoot customer application software issues and follow ups till completion. Understand the issue reported by the customer, analyze and report it in the reporting system Resolve support issues with a focus on root cause analysis to reduce recurring issues. Should have good analytical, communication and interpersonal skills. Skill to Maintain high level of customer satisfaction and product quality. Should have Knowledge of IIS Should have Knowledge of My SQL Server Database Management, Query execution, Administrative Tasks
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