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Application Support Engineer

Accenture
Posted on
Accenture logo

Experience
3 - 8 yrs
Salary (CTC)
₹7.7L - ₹8.5L
Job Location
Hyderabad, India
Vacancy
1
Designation
Application Support Engineer
Job Type
ONSITE

Job Description



Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : SAP ABAP Development for HANA


Good to have skills : NA


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.


Roles Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Collaborate with cross-functional teams to understand system requirements and challenges.
  • Document findings and solutions clearly to support knowledge sharing within the team.
  • Assist in the continuous improvement of support processes and tools.
  • Provide guidance and support to junior team members to foster their professional growth.


    Professional Technical Skills:


    Must To Have Skills:
  • Proficiency in SAP ABAP Development for HANA.
  • Experience in debugging and troubleshooting complex software issues within enterprise systems.
  • Strong understanding of database interactions and performance optimization techniques.
  • Ability to analyze system logs and trace errors to identify root causes effectively.
  • Familiarity with software lifecycle management and version control practices.
  • Good communication skills to articulate technical information clearly to diverse stakeholders.
  • The candidate should have minimum 3 years of experience in SAP ABAP Development for HANA.
  • This position is based at our Hyderabad office.
  • A 15 years full time education is required.


    Qualification 15 years full time education