Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : BlueYonder Enterprise Supply Planning


Good to have skills : A&D Aftermarket
Minimum
7.5 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions that ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance in a dynamic business environment.


Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate cross-functional efforts to streamline issue resolution and improve system efficiency.

Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.

Facilitate communication between stakeholders to ensure alignment on project goals and deliverables.


Professional & Technical Skills:


Must To Have Skills:

Proficiency in BlueYonder Enterprise Supply Planning.

Good To Have Skills: Experience with A&D Aftermarket.

Strong analytical skills to diagnose and troubleshoot complex software issues effectively.

Ability to work collaboratively in a multi-disciplinary team environment.

Experience in managing and prioritizing multiple tasks in a fast-paced setting.

Excellent communication skills to clearly convey technical information to diverse audiences.

The candidate should have minimum 7.5 years of experience in BlueYonder Enterprise Supply Planning.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualification 15 years full time education