Experience
7 - 12 yrs
Salary (CTC)
₹8L - ₹8.8L
Job Location
Bengaluru, India
Vacancy
1
Designation
Application Support Engineer
Job Type
ONSITE
Job Description
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP Business Data Cloud (BDC)
Good to have skills :NA
Minimum 7.5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to streamline support processes and improve response times.
- Mentor junior team members to develop their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.
Professional Technical Skills:
Must To Have Skills:
- Proficiency in SAP Business Data Cloud (BDC).
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Experience with system monitoring and incident management tools.
- Ability to interpret technical documentation and communicate effectively with technical and non-technical stakeholders.
- Familiarity with business process workflows and their integration with software systems.
- Capability to work under pressure and manage multiple priorities in a fast-paced environment.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP Business Data Cloud (BDC).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP Business Data Cloud (BDC)
Good to have skills :NA
Minimum 7.5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.
Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to streamline support processes and improve response times.
- Mentor junior team members to develop their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system updates.
Professional Technical Skills:
Must To Have Skills:
- Proficiency in SAP Business Data Cloud (BDC).
- Strong analytical skills to diagnose and troubleshoot complex software issues.
- Experience with system monitoring and incident management tools.
- Ability to interpret technical documentation and communicate effectively with technical and non-technical stakeholders.
- Familiarity with business process workflows and their integration with software systems.
- Capability to work under pressure and manage multiple priorities in a fast-paced environment.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP Business Data Cloud (BDC).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education