Application Support Engineer

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Oracle Cloud Application Development
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education

Summary:
Seeking a forward-thinking professional with an AI-first mindset to design, develop, and deploy enterprise-grade solutions using Generative and Agentic AI frameworks that drive innovation, efficiency, and business transformation. As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve application-related problems, ensuring that business operations run smoothly and efficiently. You will engage in continuous learning to stay updated on system changes and enhancements, while also documenting solutions and processes to improve future support efforts.Roles & Responsibilities:Lead AI-driven solution design and delivery by applying GenAI and Agentic AI to address complex business challenges, automate processes, and integrate intelligent insights into enterprise workflows for measurable impact.

Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of application support processes.

Provide training and guidance to junior team members on best practices.Professional & Technical Skills:Strong grasp of Generative and Agentic AI, prompt engineering, and AI evaluation frameworks.

Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Must To Have Skills:
Proficiency in Oracle Applications Development.

Good To Have Skills:Experience with Oracle E-Business Suite.

Strong understanding of application support methodologies.

Familiarity with database management and SQL.

Experience in troubleshooting and resolving application issues.

Professional & Technical Skills:
Must To Have Skills:
Proficiency in Oracle Cloud Application Development.

Strong understanding of application support processes and methodologies.

Experience with troubleshooting and resolving application issues.

Familiarity with database management and SQL.

Knowledge of cloud computing concepts and services.

Additional Information:The candidate should have minimum 2 years of experience in Oracle Applications Development.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification
15 years full time education