Application Support Engineer

 About The Role  



Project Role :Application Support Engineer




Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills :Appdynamics APM



Good to have skills :NA
Minimum

5 year(s) of experience is required



Educational Qualification :15 years full time education



Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve application performance issues, ensuring that business operations run smoothly and efficiently. You will engage in proactive monitoring and analysis, utilizing your expertise to enhance system performance and reliability, while also documenting findings and solutions for future reference. Your role will be pivotal in maintaining the integrity of business applications and supporting the overall technology infrastructure. Roles & Responsibilities:Lead implementation and configuration of APM tools such as AppDynamics, Dynatrace, and CA APMMonitor application performance and identify bottlenecksCollaborate with development and operations teams to resolve performance issuesDevelop and maintain performance dashboards and reportsConduct root cause analysis for performance degradationEnsure integration of APM tools with existing monitoring systemsProvide training and support to internal teams on APM usage Professional & Technical

Skills:

Experience with AppDynamics, Dynatrace, CA APMStrong understanding of SDLC, Agile/WaterfallExcellent communication and stakeholder management

Additional Information:- The candidate should have minimum 5 years of experience in Appdynamics APM.- This position is based at our Bengaluru office.- A 15 years full time education is required.

 Qualification 15 years full time education