Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux, SQL, ITIL
Position: Application Support analyst- Unix/Linux, SQL, ITIL - Unix/Linux, SQL, ITIL

Experience: 5 - 7 Years

Category: IT Infrastructure

Main location: Chennai

Position ID: J0726-0596

Responsibilities
Direct Responsibilities
As the applications to be supported are Client focused , high professional support service is expected
Supporting Application end to end, Managing issue and Incident
Monitor and Troubleshoot
Communicate with stakeholder to inform, investigate and alert about issue.
Skill in creating and maintaining the knowledge base
Knowledge in writing/reading scripts (ksh..)
Creating Application support/technical documentation

Contributing Responsibilities
Creating Application support/technical documentation
Skill in creating and maintaining KEDB
Technical Behavioral Competencies
Knowledge and experience with HP-UX/LINUX OS
Experience with Unix scripting
Knowledge and experience with Database ( Sybase , Oracle )
Experience with PL/SQL
Devops (Ansible, Jenkins, YML)
Experience and Knowledge in AI Tools
Experience in Terraform

Specific Qualifications:
Knowledge of ITIL.
Bachelors degree required; advanced degree considered a plus.
Minimum 5 and Maximum 8 years financial industry experience

Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
o HP-UX/LINUX OS DBA SQL
o Devops Tools
o AI knowledge
o ITIL
Behavioral Skills:
o Ability to collaborate / Teamwork
o Creativity Innovation / Problem solving
o Communication skills - oral written
o Ability to share / pass on knowledge
Education Level: Bachelor Degree or equivalent
Location: Chennai, India

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.

Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.