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Application Support Analyst

Omnicom Global Solutions
Posted on
Omnicom Global Solutions logo

Experience
2 - 5 yrs
Salary (CTC)
₹3L - ₹6.5L
Job Location
Chennai, India
Vacancy
1
Designation
Application Support Analyst
Job Type
ONSITE

Job Description

Experience: 25 Years

Work Mode: Remote

Shift: 6:30 PM 3:30 AM IST

Location: Chennai/Hyderabad/Bangalore


Job Description


We are looking for an Application Support Engineer with 2–5 years of experience to join our team. The ideal candidate should have a strong application support background, good communication skills, and a basic understanding of domains, DNS, SSL certificates, access management, security, and compliance.



Key Skills Required


- 2–5 years of experience in Application Support / Technical Support / IT Operations / Production Support.

- Basic understanding of Domain Names and DNS concepts.

- Basic understanding of SSL certificates, certificate renewals, and expiration risks.

- Understanding of the importance of accurate request details and validation.

- Strong written and verbal communication skills.

- Good interpersonal and stakeholder management skills.

- Proactive approach to problem-solving and risk identification.

- Strong team-player mindset.

- Willingness to learn and adapt to new technologies.

- Proficiency in Microsoft 365 – Outlook, Teams, SharePoint, Excel, and Word.

- Willingness to work in the 6:30 PM – 3:30 AM IST shift.



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