About the Role:
An Application Support Analyst should be a highly skilled, results-oriented domain expert for several application modules within a specific functional or technical domain, driving complex issue resolution, root cause analysis, and automation activities. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

About You:

Familiar with end-to-end Customer/IT support processes
Adjusts easily to new or changing circumstances.
A collaborative utility player mentality (low ego) with a proactive sense of curiosity
Focuses on achieving results that promote business success.
Demonstrate proactive and professional communication skills with all stakeholders and partners
Maintain a professional, adaptable, and respectful manner
Provide high quality service to all users

Band / Grade: B2, B3 and C1

Max Budget: B2-14 LPA, B3-28 LPA, C1-35 LPA(There is no open budget as such , If holding offer than they can go upto +3 LPA).

Notice period: Immediate to 30days, Can go upto to 45 days if serving (90days profiles will be screen reject)

Work mode: (WFH / WFO / Hybrid / Remote): Work form Office(5days/week- Mandatory)

Rounds of Interviews: 2 rounds both are technical

Mode of Interview: (Virtual / F2F): Virtual and F2F for Bangalore candidates

Shift timings: General

Specific Domain / Industry: N/A

Understand end-to-end process flows on ..

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Application Support Analyst

Job Description

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