Application Engineering Environments Support Analyst, Specialist

Job Summary

Provides intermediate level configuration services on multiple platforms in the test environment.

Role Summary

This role provides intermediate level provisioning, maintenance, and support for non-production Linux/Unix environments for legacy Java-based applications. The individual will handle environment setup, deployments, releases, troubleshooting, collaboration, and ongoing environment maintenance to optimize system performance and maintain operational excellence.

Responsibilities

• Provides intermediate level configuration services on multiple platforms in the test environment. Works on systems with an intermediate number of interfaces and users.
• Supports software builds and elevations, creates directories and security groups, and recreates prior versions. Monitors software, hardware, or middleware updates, and provides support for packaging and testing in-house applications. Participates in inspections, elevations, and related meetings to address configuration issues.
• Supports tools for internal clients, and monitors compliance and usage.
• Provides support for the maintenance and administration of source code archive databases. Writes and maintains documentation, including configuration templates, guides, and release notes. Updates configuration and build plans, and configuration management plans.
• Reviews configuration management plans and completes client requests. Adds, updates, and completes IT problem management and change management records. Researches and resolves issues.
• Creates standard and ad hoc reports for IT project teams and managers. Measures metrics, including accuracy, timeliness, errors, rescues, and availability code and documentation.
• Collaborates with other team members and senior leaders to resolves issues.
• Participates in special projects and performs other duties as assigned.
• Analyze system performance and troubleshoot data, processes and code, identifying and implementing improvements to enhance efficiency.
• Ensure the back-end functionality is reliable, secure and scalable, implementing best practices for data protection and system performance.

Qualifications and Skills

• Minimum 3 years of experience in software configuration management, environment support, and system performance optimization
• Bachelor s degree (B.E./B.Tech) in Computer Science, Information Technology, or related technical discipline, or equivalent Master s degree/Diploma
• Mandatory skills- Linux/Unix, troubleshooting Java based applications and environments, Apache/Tomcat
• Experience in source code management tools (e.g., GitHub, SVN), CI/CD pipelines (e.g., Jenkins, Ansible/AWX Tower)
• Nice to have skills- Understanding of JIRA, Confluence, Artifactory, Control-M. ServiceNow, Splunk, and scripting languages (e.g., Python, PowerShell, KSH).
• Exposure to production support, cloud concepts, automation engineering, and experience creating automation playbooks and supporting environment deployment processes.
• Strong problem-solving skills with a collaborative mindset to work with cross-functional teams

Location

Hyderabad, Telangana

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.