Analyst - Legal Operations

As an Elevate Analyst - Legal Operations, you will use your excellent attention to detail and prior experiences to implement legal operations services for our clients. You will be called upon to provide operational support for customers, managing the intake, classification and triage of high volume legal matters, while maintaining compliance with the client s litigation handling guidelines under tight deadlines.
For this role, the individual will work with the customer's technology and will follow detailed playbooks and processes to interface within the specific workstream assigned. The work is high-volume so the candidate must be organized and very good with juggling multiple matters of the same type at the same time. Also, the ability to learn and adapt to the customer's technology is crucial. The work is performed on customer laptops.
This role will be part of a team that manages a high volume of civil litigation matters.

Specifically, this role will require:

Handling high volume civil litigation intake, triage, assessment and routing of matters.
Ability to set and maintain high standards of professional service.
Detail oriented and analytical, always looking for ways to improve the process or challenge the status quo.
Extremely organized and capable of managing multiple projects under tight deadlines.
Excited to learn, grow, and not afraid to take on new responsibilities.
Able to be self-directed and work independently to meet and exceed goals.
Strong base of analytical experience and willingness to learn new techniques
Comfortable with learning new software products, if necessary.
Become proficient on the customer's technology and platforms/applications.
Review discrimination charges, employment demands and related filings.
Follow processes and playbooks.
Interface with broader team.
Interface with customer systems and custodians to ensure compliance with orders and gather discovery responses.
Communicate with counsel.
Assist with reporting, gathering metrics, and process improvement.
Experience
2 years experience in U.S. litigation is preferred
Experience in labor and employment law is preferred
Minimum 2 years experience using technology in an area that is highly processed; preferably including experience handling subpoena responses and/or employment charges/demands

Skills for Success
Strong communication skills - able to professionally interface with customers and litigants' counsel and able to communicate issues directly to the internal manager rather than the customer
Ability to handle multiple matters at one time/strong organization and attention to detail
Ability to handle a high-volume of matters
Able to work with remote team members using technology (video calls, emails/teams chats)
Strong interpersonal, oral, and written communication skills
Team player - able to jump in as needed to assist other team members
Ability to assist on other matters as time allows
Flexible and open to learning new areas as needed
Interested in working in a fast-paced environment with a company doing innovative things in the legal space

Technical Skills
Experience with Microsoft Word / PowerPoint / Excel / Outlook
Experience with Adobe Acrobat
Experience with web-based applications

Qualifications
Bachelor's or Associate's degree required
Paralegal certificate is a plus, but not required Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.