Job Description
Role: Program Manager, Performance Marketing & Lead Generation, Last Mile Delivery Programs - Hub and AmFlex
Amazon Flex & Hub Delivery team is seeking an experienced Program Manager to lead our online lead generation and top-of-funnel marketing initiatives. This role will own the end-to-end strategy and execution of performance marketing programs that drive qualified driver acquisition and optimize our digital marketing funnel.
Key job responsibilities:
Performance Marketing Strategy & Execution:
- Own and optimize the complete top-of-funnel marketing strategy for Amazon Flex driver and Amazon Hub Store acquisition.
- Develop and execute comprehensive performance marketing campaigns across multiple digital channels.
- Drive continuous improvement in lead generation quality, volume, and cost-efficiency.
- Establish and monitor key performance indicators (KPIs) for all top-of-funnel activities.
Paid Search & SEM Management:
- Manage paid search campaigns through Google Ads with hands-on optimization of keywords, bids, and ad copy.
- Analyze search performance data to identify opportunities and drive ROI improvements.
- Collaborate with agencies and internal teams to scale paid search programs effectively.
SEO & Organic Growth:
- Lead search engine optimization (SEO) initiatives to improve organic visibility and traffic.
- Conduct keyword research and competitive analysis to inform content and technical SEO strategies.
- Partner with web development teams to implement SEO best practices and technical improvements.
Social Media Marketing:
- Develop and execute social media marketing strategies across relevant platforms.
- Optimize social campaigns for lead generation and conversion.
- Test and iterate on creative, messaging, and targeting approaches.
Analytics & Optimization:
- Build robust measurement frameworks to track campaign performance and attribution.
- Conduct A/B testing and multivariate experiments to optimize conversion rates.
- Deliver regular reporting and insights to leadership on marketing performance and trends.
Cross-Functional Leadership:
- Partner with product, operations, and analytics teams to align marketing efforts with business goals.
- Manage relationships with external vendors, agencies, and technology partners.
- Drive alignment across stakeholders on priorities, timelines, and resource allocation.
Basic Qualifications:
- 5+ years of professional non-internship marketing experience.
- Experience using data and metrics to drive improvements.
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables).
- Experience building, executing and scaling cross-functional marketing programs.
- Experience with marketing strategies in online and mobile channels.
- Experience creating brand marketing content.
Preferred Qualifications:
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs.
- Experience producing marketing promotional material for Owned & Operated channels.
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