At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique RD and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same.

Your Role

Design, develop, and maintain Amazon Connect solutions to enhance customer service experiences.
Implement Amazon Connect Contact Lens functionalities for replacing Verint
Integrate Amazon Connect with other AWS services such as Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
Develop and optimize applications using Python and NodeJS.
Implement and manage CI/CD pipelines for deploying Amazon Connect and other AWS services.
Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.
Utilize GenAI to enhance customer interaction and engagement.
Troubleshoot and resolve issues related to Amazon Connect and other integrated services.
Ensure the security and scalability of applications and infrastructure.

Your Profile

Proven experience as an Amazon Connect Developer or similar role with expertise in Amazon Connect and Lex.
Strong proficiency in Python and NodeJS.
Hands-on experience with AWS services including Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
Familiarity with Infrastructure as Code (IaC) tools such as Terraform.
Experience with CI/CD tools and processes.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.

What you''ll love about working here

Location - Bengaluru,Chennai,Hyderabad,Pune

Amazon Connect Developer

Job Description

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