Facilitation, Talent Management
Content development and ability to drive participants towards desired learning goals
Should be able to integrate key inputs required for the business / operation improvement
Participant/objection management
Adherence to training plan, calendar and SOP
Build Learning roadmaps for employees across Stores & SO
Lead learning engagements for SO & critical programs for zones

Talent Development & overall Training Administration Management
Proficiency in using Learning Management System for content creation, deployment,
assessment, surveys and MIS management
Responsible for overseeing the implementation, assessment and facilitation of training
programs across Shoppers Stop stores including Services Office.
Identify Training Requirements from the stakeholders and being able to customize training
programs to meet those needs.
Identify training gaps by constantly assessing the complexity of business environment
Manage training calendar for the month/quarter and update changes as per required
Ensure training coverage across all stores
Overall Training Coordination
Ensure effective communication and coordination of training programs
Excellent communication and networking skills
Coordinate for both internal and external training programs
Ensure regular interface with business Analysis and Reporting
Develop metrics for measuring and increasing learning effectiveness
Training evaluations
Floor audits to measure the training efficacy for all trainings done
Maintain a comprehensive MIS of training delivered, highlighting emerging trends and raising
issues
Ensure skill development through research and value addition

AM - Learning & Development

Job Description

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