Airline Ticketing Executive

Job Title: Executive/Senior Executive /AM Airline Ticketing

Industry: Travel & Tourism

Experience: 2-5 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of GDS systems and airline procedures, supporting both B2B ticketing

operations.

Role and Responsible

• Handle group booking requests from B2B partners (travel agents, corporates, etc.)

• Provide best fare quotes, negotiate group rates with airlines

• Issue tickets, handle reissuance, cancellations, and refunds

• Coordinate with airline representatives for seat blocks, PNRs, and confirmations

• Manage end-to-end group travel itineraries, including pre- and post-sales support

• Maintain relationships with airline partners and B2B clients

• Keep updated with airline policies, group fare trends, and industry regulations

• Generate and share reports on group booking performance and pipeline

Required Skills s Qualifications:

• min 2-3 years of experience in travel consulting with focus on group bookings (B2B)

• min 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo.

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

If interested, please apply or email pooja.n@etrav.in