Air Pricing Executive

Key Responsibilities:
1. Quotation and Pricing Management
o Develop and process customer quotation requests for domestic and international shipments, ensuring timely and accurate submissions.
o Collaborate with Business Development Managers, Branch Managers, and other stakeholders to process customer RFQs in the ERP system (TEMPEX).
o Monitor and adjust Salesforce opportunities and progress stages in alignment with sales procedures.
2. Cost Optimization and Vendor Coordination
o Coordinate with IATA agents and other partners to secure optimal air freight and transportation charges.
o Engage with international vendors to gather complete transportation and service costs, ensuring accuracy in all quotations.
3. Billing and Profitability Control
o Support accurate client billing based on agreed pricing structures and monitor profit margins to ensure business viability.
o Collaborate with Branch Managers to oversee client billing, ensuring accurate cost tracking and profitability maintenance.
4. Customer-Specific Solutions
o Evaluate and provide tailored solutions for customer packaging, lane requirements, logger placements, and overall operational flow.
o Determine appropriate packaging and logistics solutions based on product specifications, including decisions on dry ice replenishment, logger placement, and shipping terms (e.g., Door-to-Door, DDP).
5. Process Improvement and SOP Compliance
o Support RFQ operations by refining operational systems and procedures to align with organizational objectives.
o Participate in the development and standardization of processes, KPIs, and compliance requirements across client accounts.

General Responsibilities:
1.Training and Development: Provide training and guidance to ensure team adherence to pricing and customer service standards.
2. Client and Vendor Relations: Serve as a primary contact for customer service issues, implementing process improvements to enhance service delivery.
3. Operational Support: Assist with branch operations management and other administrative tasks as required.
4. Policy and Compliance: Ensure adherence to all company policies, SOPs, and regulatory requirements.

Qualifications:
Bachelors degree in business, Logistics, or related field.
Previous experience in pricing roles preferred.
Strong analytical, organizational, and communication skills.