Air India
Overview
Air India is the flag carrier airline of India, headquartered in New Delhi. The airline operates a fleet of Airbus and Boeing aircraft serving domestic and international routes. It is one of the largest airlines in India and plays a significant role in connecting India to various parts of the world. Air India offers a range of services, including passenger transport, cargo services, and aircraft maintenance. The airline has a long history, dating back to its founding in 1932 as Tata Airlines, and has undergone significant changes and ownership transitions over the years. As of January 2022, Air India was re-acquired by the Tata Group.
About Us
Air India, a Tata Group airline and one of India's oldest and largest international carriers, has been instrumental in shaping Indian aviation since its 1932 inception as Tata Airlines. Following its 2022 privatization and acquisition by Tata Sons, Air India is undergoing a significant transformation aimed at re-establishing itself as a leading global airline renowned for superior service, reliability, and extensive international reach. A key component of this transformation is a comprehensive fleet renewal program, strategically designed to enhance both passenger comfort and operational efficiency. Air India intends to blend its rich legacy with contemporary innovations, creating a travel experience that exceeds customer expectations and sets new industry standards. This involves upgrading existing aircraft, introducing state-of-the-art technologies, and refining service protocols to ensure a seamless and enjoyable journey for all passengers. The airline is committed to investing in its people, processes, and infrastructure to achieve its ambitious goals and solidify its position as a preferred choice for international travelers. By focusing on these core areas, Air India is poised to reclaim its position as a symbol of Indian aviation excellence on the world stage. This renewed focus extends beyond just fleet and service; it encompasses a holistic approach to customer satisfaction, operational excellence, and sustainable growth, ensuring Air India's continued success and relevance in the ever-evolving aviation landscape.
Vision
To be a leading global airline renowned for its seamless, comfortable, and technologically advanced passenger experience, a strong corporate culture, and unparalleled commitment to safety and operational excellence. To achieve sustainable growth while contributing to India's economic development and global connectivity.
Mission
To provide safe, reliable, and world-class air travel services, connecting India and the world while upholding the highest standards of customer satisfaction and operational excellence. To be a leading global airline recognized for its legacy, modern fleet, and exceptional customer experience.
Culture
- Air India's new ownership is driving a cultural transformation focused on customer-centricity, safety, and operational excellence. - The airline is fostering innovation, collaboration, and continuous improvement to meet industry and customer needs. - A respectful, inclusive work environment that values diversity and professional growth is being developed. - The transformation aims to build strong team spirit and exceed passenger expectations while achieving operational efficiency.
Headquarters
New Delhi
Specialties & Industries
Open Positions
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