Job Description
Senior Business Analyst
Role/Responsibilities:
Engage stakeholders to understand business needs and produce clear, concise business requirements, use cases, workflows, and functional specifications
Evaluate business processes and application systems to identify improvement opportunities and develop practical solutions
Translate design artifacts (Figma frames, mockups, prototypes) into structured requirements: BRDs, user stories with acceptance criteria, and process flows
¢ Lead root cause analysis of production issues and perform gap analyses with actionable recommendations
¢ Use AI tools actively across activities like first-pass wireframes, mockups, or diagrams documentation, synthesis, and analysis work accelerating stakeholder alignment compose purposeful prompts, evaluate outputs critically, and ensure accuracy before anything reaches stakeholders
¢ Collaborate with developers, QA, and cross-functional teams to ensure accurate understanding and implementation of requirements
¢ Support UAT, training, and rollout activities; facilitate test analysis and sign-off
¢ Monitor deliverables, manage priorities autonomously, and keep stakeholder communications current
Required Skills and Experience:
¢ At least a bachelors degree, preferably in Engineering or Science
¢ 46 years of experience in a client-facing Business Analyst role
¢ Experience creating BRDs, FRDs, and user stories; ability to assess upstream and downstream impacts of system changes
¢ Active, demonstrated use of AI tools as part of day-to-day BA work with the ability to compose prompts and critically evaluate AI-generated output for accuracy and business fit
¢ Ability to perform data analysis to support decision making, validate assumptions, and drive experimentation
¢ Experience facilitating UAT and working in Agile/Kanban environments
¢ Strong communication skills across technical and non-technical audiences
¢ High autonomy; strong stakeholder management and facilitation skills
Nice to Have Qualities & Skills
¢ Experience with team collaboration and visual tools such as MS Visio, Miro, or InVision
¢ Exposure to the mortgage industry
No Referrers Available
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