Afiniti
Artificial Intelligence & Machine Learning (AI/ML)
501-1000 employees (estimated prior to closure)
Overview
Afiniti was a multinational company that provided artificial intelligence-based call center technology. Their primary service involved matching callers with the most appropriate call center agent to improve customer experience and sales outcomes. The company's technology analyzed various data points to predict the optimal agent-caller pairing in real-time.
Headquarters
Lahore
Specialties & Industries
Artificial IntelligenceCall Center OptimizationCustomer ExperienceSales OptimizationPredictive AnalyticsMachine LearningCustomer Relationship Management (CRM)Data Analytics & Business IntelligenceSoftware as a Service (SaaS)B2BProduct Based Company
Open Positions
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