Accounts Receivables - Billing & Cash Applications

Role and Skill: Accounts Receivables - Billing & Cash Applications

Experience: 4 years to 6 years

Job Location: Pune

Shift: 24x7

Job Qualification:- B.com, M.com, MBA or equivalent

Responsibilities :-

• Responsible for posting payments from various lockboxes to the customer accounts in a timely manner
• research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
• Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer account for credits/debits and account write-offs
• Work with both internal/external stakeholders to resolve for unidentified cash
• Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly reconciliations
• Communicate effectively with customers and internal teams regarding required remittance or cash application information
• Identify areas of improvement to streamline and automate the process
• Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs and other Quality manuals as and when required.
• Supervises, coordinates, and directs the work activities of assigned employees.
• Generate agency and direct-bill invoices for new policies, endorsements, renewals, and cancellations
• Coordinate with servicing and producers for missing or incorrect billing data.
• Investigate and resolve billing discrepancies with clients or carriers
• Maintain accurate documentation and compliance with regulatory and internal standards.

Skills & Experience :-

• Graduate with a minimum of 15 years of billing/account Receivables in the insurance or financial services industry.
• Experience in Accounts (Cash Applications preferred)
• Familiarity with agency management systems (Applied Epic, AMS360, etc.) is preferred.
• Basic knowledge of insurance terms and billing cycles.
• Strong analytical, problem-solving, and communication skills.
• High attention to detail and time management
• Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred
• Prior experience in the insurance brokerage industry or P&C insurance
• Provide excellent Customer Service to internal and external customers
• Excellent verbal (oral) and written communication
• Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
• Strong analytical and organizational skills with attention to detail
• Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards.
• Willing SLA and quality standards.