RESPONSIBILITIES:

Operations Management:

Review and approve customer invoices, ensuring accuracy and timeliness.
Monitor and proactively follow up on overdue payments, including sending reminders and making collection calls.
Investigate and resolve customer billing and payment issues, working closely with sales and customer service teams.
Analyse AR aging reports and develop strategies to improve collection efforts and reduce outstanding balances.
Collaborate with internal stakeholders to streamline and improve the overall accounts receivable process.
Prepare AR reports and provide regular updates to the finance leadership team.
Monitor performance metrics and KPIs to ensure targets are met.

Operations Excellence:

Design and drive process transformation initiatives to improve efficiency and effectiveness.
Collaborate with other departments to resolve issues and improve processes.
Identify opportunities for process improvements and implement best practices.
Conduct detailed analysis of AR data to identify trends and areas for improvement.
Use data-driven insights to make informed decisions and drive process enhancements.
Lead projects aimed at automating and streamlining AR processes.

Stakeholder Management:

Act as the primary point of contact for AR-related matters.
Collaborate closely with internal stakeholders to maintain strong relationships.

People management and development:

Lead the recruitment, training, development, and management of AR team.
Provide training and support to AR teams to enhance their skills and knowledge.
Provide performance feedback and mentoring to team members.
Manage and lead a team of AR specialists, providing guidance and support as needed.

Transition experience:

Manage transitions from BU to SSC set up in India.
DTP / SOP to be developed for activities in scope and updates as and when required.
Highlight delays and provide solutions to mitigate risk.

QUALIFICATIONS:

Master s or Bachelor s degree in Finance, Accounting, or a relevant field.
14+ years of experience in accounts receivable processes, with at least 7 years in a supervisory role
Strong understanding of AR processes and best practices.
Excellent leadership and project management skills.
Ability to analyse complex data and make strategic decisions.
Effective communication and interpersonal skills.
Manage and lead a team of 80 to 100.
Proficiency in Microsoft Excel and experience with SAP S4 Hana
Attention to detail and problem-solving ability.
Prior transition handling experience is desirable.

Accounts Receivable Manager

Job Description