Account Manager

Key Responsibilities

• Manage a portfolio of assigned client accounts.
• Build and maintain long-term relationships with key decision-makers.
• Understand client requirements and recommend suitable products or services.
• Identify upselling and cross-selling opportunities to grow account revenue.
• Coordinate with internal teams to ensure timely service delivery.
• Resolve client concerns and provide prompt solutions.
• Conduct regular account reviews and business meetings with clients.
• Monitor account performance and prepare sales and client activity reports.
• Ensure high customer satisfaction and client retention.
• Achieve assigned revenue and renewal targets.