3CLogic
Overview
3CLogic is a leading provider of cloud contact center solutions, offering a comprehensive suite of tools for customer engagement and communication. Their platform integrates with various CRM systems like Salesforce, Microsoft Dynamics 365, and ServiceNow, enabling businesses to streamline their contact center operations and improve customer experiences. 3CLogic's solutions include features such as omnichannel routing, IVR, call recording, reporting and analytics, and agent performance management.
About Us
3CLogic revolutionizes customer experiences through its compliant, cloud-based communication platform. Our solutions seamlessly integrate with and enhance leading CRM systems such as Salesforce, ServiceNow, and Microsoft Dynamics 365, enabling businesses to provide superior customer service, streamline operations, and boost revenue. Founded with the goal of transforming customer interactions, 3CLogic utilizes advanced technology and industry best practices to deliver customized solutions tailored to the specific requirements of each client. We empower organizations to optimize every touchpoint, from initial contact to ongoing support, ensuring consistent and exceptional experiences. Our platform offers a comprehensive suite of features, including intelligent call routing, omnichannel engagement, advanced analytics, and robust reporting, providing businesses with the tools they need to understand customer behavior, personalize interactions, and drive measurable results. By leveraging the power of the cloud, 3CLogic delivers a scalable and flexible solution that can adapt to the evolving needs of any business. Our commitment to compliance ensures that all interactions are secure and adhere to industry regulations. We partner closely with our clients to understand their unique challenges and develop solutions that address their specific needs, helping them to achieve their business goals and build lasting customer relationships. Through continuous innovation and a focus on customer success, 3CLogic is transforming the way businesses connect with their customers and driving the future of customer experience. This dedication allows companies to move beyond simple transactions and build deeper, more meaningful relationships, resulting in increased loyalty and advocacy. We strive to be more than just a technology provider; we aim to be a trusted partner in our clients' success.
Vision
To be the leading provider of cloud contact center solutions, recognized for innovation, customer satisfaction, and seamless integration with leading CRM platforms.
Mission
To empower businesses to deliver exceptional customer experiences through innovative and integrated cloud contact center solutions.
Headquarters
Noida
Specialties & Industries
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